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It is with great excitement and delight that the Management of Cave Castle Hotel and Country Club can announce our intention to re-open for business from 14 th July 2020.
For the hotel to be fully Covid Secure and to follow the guidelines set out by our Government our re- opening will be a phased process and some of our services will be subject to changes that will follow our paramount objective of keeping all of our guests and staff members safe.
Prior to our re-opening date our team will be working tirelessly to ensure our standards of hygiene and cleanliness are in line and fully in keeping with the guidelines issued by the Government. Once we are re-open our staff members will all be provided with appropriate PPE to ensure the safety of both them and all of our customers.
We are delighted to be able to re-open for overnight accommodation from the night of the 14 th July 2020. We will be offering food and beverage services, though to ensure a reasonable level of social distancing and for your safety we will offer Breakfast and Dinner Services in our Sandringham Suite and Bar services in our Balmoral Suite. For those of you who are staying with us, to avoid a large influx of guests at any one time we will request upon check in at the hotel that guests booked both a time of dinner and a time for breakfast. Until Government Guidelines are further relaxed we will not be re-opening The Windsor Restaurant or The Courtyard Bistro, we will however provide some of the services that are offered in these areas in our Sandringham and Balmoral Suite.
To ensure that our guests and staff members are in a safe environment we will respectfully request that our guest wear a face covering. This will be a request and not a mandatory requirement and we will be happy to provide a covid safe face mask to any guest who would require one. We would also respectfully request that whilst in the public areas our guest follow social distancing guidelines.
As current restrictions state that gyms and swimming pools must remain closed, it is with regret that at this point the Health Club and Leisure facilities will remain closed until this restriction is lifted.
For those of you who have bookings on a date prior to the 14 th July 2020, our staff members are currently working on making contact with you all to discuss your bookings and will do so as soon as possible.
For the short term as our reservations team continue to work from home, our telephone lines at the hotel will remain unmonitored. For anyone who wishes to make a booking please do so via e mail to
reservations@cavecastlehotel.com
We extremely excited about the prospect of re-opening and look forward to seeing our guests again in the very near future.
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